pesojili Privacy Policy

1. Who We Are

pesojili ("pesojili," "we," "us," or "our") operates the online gaming platform accessible at pesojili.club (the "Platform"), providing Filipino players with access to online casino games, sports betting, live dealer games, bingo, sabong, and related entertainment services.

pesojili is the data controller responsible for the personal data collected through the Platform. This Privacy Policy describes our practices with respect to the collection, use, storage, sharing, and protection of your personal information when you access or use the pesojili Platform.

By registering an account or using the pesojili Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree with this Privacy Policy, please do not use the pesojili Platform.

2. Data We Collect

pesojili collects the following categories of personal data from players:

Identity and Registration Data:

• Full legal name as it appears on your government-issued identification;
• Date of birth (to verify that you are at least 21 years of age);
• Gender;
• Nationality and country of residence;
• Government-issued identification number (e.g., Philippine passport number, driver's licence number, SSS/UMID/PhilSys ID number).

Contact Data:

• Email address;
• Mobile phone number;
• Residential address (including barangay, city/municipality, province, and postal code).

Financial Data:

• GCash or PayMaya account details (registered mobile number and account name);
• Bank account details for BPI, BDO, Metrobank, or other linked banking channels;
• Transaction history, including deposits, withdrawals, and wager records.

Technical and Usage Data:

• IP address and approximate geolocation;
• Device type, operating system, and browser information;
• Session duration, pages visited, and features used on the Platform;
• Login timestamps and access logs.

Communications Data:

• Records of your communications with the pesojili customer support team;
• Feedback, survey responses, and promotional opt-in preferences.

3. How We Collect Your Data

pesojili collects your personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions;
• Automated collection: Technical data collected automatically when you access the Platform, including through cookies, web beacons, and server logs;
• Third-party sources: Identity verification data from KYC service providers; fraud prevention data from risk management partners; payment data from GCash, PayMaya, and banking partners.

4. How We Use Your Data

pesojili uses your personal data for the following purposes:

• Account management: To create, maintain, and administer your pesojili player account;
• Identity verification: To verify your identity and age (21+) in compliance with KYC and AML obligations;
• Payment processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment channels;
• Platform operation: To provide access to games, process wagers, calculate winnings, and maintain game integrity;
• Customer support: To respond to your enquiries, complaints, and support requests;
• Regulatory compliance: To comply with applicable Philippine gaming regulations, AML laws, and data protection obligations;
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, and other prohibited conduct;
• Responsible gaming: To monitor gaming behaviour and provide responsible gaming tools, including deposit limits and self-exclusion;
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates, where you have provided consent to receive such communications;
• Platform improvement: To analyse usage patterns and improve the pesojili Platform's performance, features, and user experience.

5. Legal Basis for Processing

pesojili processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our obligations under the pesojili Terms & Conditions, including account management, payment processing, and game provision;
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including KYC, AML, and gaming licensing requirements;
• Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where such interests are not overridden by your rights;
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time.

6. Sharing Your Data

pesojili does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly for the purposes described in this Privacy Policy:

• KYC and identity verification providers: To verify your identity and age in compliance with regulatory requirements;
• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, to process your financial transactions;
• Game content providers: Third-party game studios and live dealer providers who supply games available on the pesojili Platform;
• Fraud prevention and risk management partners: To detect and prevent fraudulent activity and money laundering;
• IT and cloud service providers: Who host and maintain the pesojili Platform infrastructure under strict data processing agreements;
• Regulatory and law enforcement authorities: Where required by applicable Philippine law, court order, or regulatory directive.

All third parties with whom pesojili shares personal data are required to maintain appropriate technical and organisational security measures and to process your data only for the specified purposes.

7. Data Retention

pesojili retains your personal data for as long as your account remains active and for such additional periods as are required by applicable law or regulation. Specifically:

• Account and identity data is retained for a minimum of five (5) years following account closure, in accordance with Philippine AML and gaming regulatory requirements;
• Financial transaction records are retained for a minimum of five (5) years from the date of each transaction;
• Customer support communications are retained for three (3) years from the date of the last interaction;
• Marketing consent records are retained until you withdraw consent and for a reasonable period thereafter as evidence of your consent.

Upon expiry of the applicable retention period, pesojili will securely delete or anonymise your personal data in accordance with our internal data retention procedures.

8. Cookies and Tracking Technologies

pesojili uses cookies and similar tracking technologies to enhance your experience on the Platform. Cookies are small text files stored on your device when you visit the pesojili website.

We use the following categories of cookies:

• Essential cookies: Strictly necessary for the Platform to function. These include session authentication cookies and security tokens. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and display options to personalise your experience.
• Analytics cookies: Collect anonymised data about how players use the Platform, helping us identify areas for improvement.
• Marketing cookies: Used to deliver relevant promotional content. These are only set with your explicit consent.

You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the pesojili Platform.

9. Your Rights

As a pesojili player, you have the following rights with respect to your personal data:

• Right of access: You may request a copy of the personal data pesojili holds about you;
• Right to rectification: You may request correction of inaccurate or incomplete personal data;
• Right to erasure: You may request deletion of your personal data, subject to our legal retention obligations;
• Right to restriction: You may request that we restrict processing of your data in certain circumstances;
• Right to data portability: You may request a copy of your data in a structured, machine-readable format;
• Right to withdraw consent: Where processing is based on consent (e.g., marketing emails), you may withdraw consent at any time without affecting the lawfulness of prior processing;
• Right to object: You may object to processing based on legitimate interests, including direct marketing.

To exercise any of these rights, please contact the pesojili support team at [email protected]. We will respond to all verified requests within thirty (30) days.

10. Children and Minors

The pesojili Platform is strictly intended for adults aged 21 years and older. pesojili does not knowingly collect personal data from persons under the age of 21. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete such data and close the associated account.

If you believe a minor has registered on the pesojili Platform, please contact our support team immediately at [email protected].

11. Data Security

pesojili implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction, including:

• 256-bit SSL/TLS encryption for all data in transit;
• Encryption of sensitive data at rest, including financial records and identity documents;
• Role-based access controls limiting staff access to personal data on a need-to-know basis;
• Regular security audits and vulnerability assessments;
• Multi-factor authentication for administrative access to systems containing personal data;
• Incident response procedures for detecting and responding to data security breaches.

While pesojili takes all reasonable precautions to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your pesojili login credentials and for notifying us immediately if you suspect unauthorised access to your account.

12. International Data Transfers

The pesojili Platform is operated primarily within the Philippines. However, some of our trusted service providers — including cloud infrastructure providers and game content suppliers — may process your data in other jurisdictions. Where such transfers occur, pesojili ensures that appropriate safeguards are in place, including contractual data protection clauses, to ensure your data receives a level of protection consistent with applicable Philippine data protection standards.

13. Changes to This Privacy Policy

pesojili reserves the right to update or amend this Privacy Policy at any time. Where changes are material, we will notify registered players by email or through a prominent notice on the Platform prior to the changes taking effect. The date of the most recent revision is displayed at the top of this page.

Your continued use of the pesojili Platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how pesojili protects your data.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way pesojili handles your personal data, please contact our support team:

• Email: [email protected]
• Support Hours: Available 24 hours a day, 7 days a week
• Response Time: pesojili aims to respond to all data-related requests within 30 days

For responsible gaming support, self-exclusion requests, or deposit limit adjustments, please visit our Responsible Gaming page.